Apr
06
Why I’m going to fire AT&T
Posted by | Posted in Life, Rants, Technology, business | Posted on 06-04-2010
(actually, it’s been dozens already, but since this is the first post about it, this starts at one).
Reason #1: 18 minutes on hold before a live person picked up. And all this time, a recorder telling me that I could fix most of my issues if I just rebooted my modem and my PC.
This is not the first time. AT&T Has the absolute worst phone support ever.
And their account people go home at 5 PM SHARP. So you either have the option of calling during work hours, or be screwed.
____________________Written by Jean Valjean
Good job on firing them, btw. Glad you did.